We charge the same price per product regardless of the size. For example, we charge the same price for a SM and LG collar.
You get a 45% base discount. You may apply additional discount codes at checkout.
18 unit Starter Set as seen in the first image.
|Poop Bag Holder||$7.69||$13.99|
Because our products are matching, your customers are likely going to bundle their purchase. We built Starter Sets to support your customer's buying behavior and save you the guess-work.
- All products are UPC labeled
- All products come on hangers
- Hangers have size charts on them
- Harnesses are for dogs under 50lbs
What is your return/exchange policy?
Warranty Term: 1 Year Limited Warranty From The Date Of Purchase
We stand behind the quality of our products with a 1 Year Limited Warranty that is valid for 1 year, beginning on the date of purchase from an authorized bcuddly retailer. However, the Limited Warranty will immediately become void if the product is purchased from an unauthorized retailer. This 1 Year Limited Warranty is determined on a case by case basis. In-store managers will determine if the item is faulty at their own discretion. If the item has been misused, or the care instructions have not been followed the item will not be eligible for a replacement. The original purchase receipt must also be provided.
Our warranty does not cover products which are:
- Simply dirty or stinky
- Exhibiting normal wear and tear
- Damaged intentionally or through neglect
Returns / Exchanges
Exchanges and returns must be made within 15 days from the date of initial purchase.
To be eligible for a full refund or exchange, the product must be in new condition with tags intact. Products must be clean and free of any dog hair.
We aim to provide top-level customer service. Please contact firstname.lastname@example.org if you require assistance for special cases.What if we receive damaged or missing product?
Contact email@example.com with your name, address, order number and a detailed description of the issue at hand. Any damaged or missing product should be reported within 15 business days of receipt. Please note that failure to provide this information will result in acceptance of the full order.
How long does customer service take to respond to my email?
- Up to 2 business days.
How long does my wholesale order take to process?
- Up to 2 business days.
Who pays for the import duties?
- The customer pays for all import duties.
Who pays for shipping costs?
- The customer pays for all shipping costs. Unless qualified for free shipping.
What is your suggested retail price?
- Collars - $19.99
- Leashes - $22.99
- Bandanas - $16.99
- Harnesses - $43.99
- Poop bag holder - $13.99